I guess I just don't understand how to get it on my Roku. I sure appreciate your help
Hi Kathleen - looks like you might have not received our message. Please send me an email directly here: [email protected]
Thanks, and hoping to solve this for you soon.
Anis
I've had ChaiFlicks for sometime, but the channel will no longer open on ROKU for viewing. I can click on the channel thumbnail, it tries to open, then won't, and returns to the thumbnail again without opening the channel. I tried removing the channel, and then loading it again. Still won't open. There seems to be an issue with ROKU, because I am able to open the web site on my laptop from which I am writing this after signing in.
Hello - thanks for bringing this to our attention! Our tech team will look into it and we will get back to you with their feedback asap.
Anis @ ChaiFlicks
I was able to get in last on on my Roku with the ChaiiFlicks channel so It can't be a Roku issue. Sorry to hear you had a problem. ( A Chai Flicks fan)
Thanks! I waited 3 days, removed the channel, reloaded it to ROKU and tried again the it worked this time. I did have to sign in again as it no longer recognized me as a subscriber, but no problem.
So happy to hear! We did not discover any widespread problems with the app. We're glad to have you back and enjoying ChaiFlicks!
If anything happens again, please don't hesitate to reach out to me directly at: [email protected]
Thanks,
Anis